We recognise that we have to set the very highest standards for ethical business practice. Every individual employee shares a responsibility to uphold these standards and conduct our business in a professional, safe, ethical and responsible way.
Our Code of Ethics, developed in consultation with our European Works Council and the Institute of Business Ethics, sets out the clear standards of behaviour that we expect all of our people to follow in dealing with colleagues and those outside the Group such as customers, suppliers and other stakeholders.
The Code underpins our social, ethical and environmental commitments and demonstrates our commitment to the responsible business practices and principles of the United Nations (‘UN’) Global Compact, to which we are a signatory. This UN initiative encourages companies to commit to make human rights, environmental responsibility and anti-corruption part of the business agenda.
View our Code of Ethics
Measuring our performance
We have set specific improvement targets relating to our business ethics performance, as part of our CR metrics.
| KPI |
2009-2010 |
| Business ethics |
Measure and report the total number of concerns reported globally via ‘Speak Up’ across all our countries |