We welcome your views on our online Corporate Responsibility (CR) Report 2009 and would appreciate you taking a couple of minutes to answer the following six questions.
Your feedback will help us improve our future online reports.
1
Were you able to access the information you needed through our online CR report?
If no, do you have any suggestions for improvements?
2
How easy did you find it to navigate around the site?
If you answered difficult or very difficult, please can you tell us why?
3
Which sections of the Report were you most interested in?
4
Do you feel that the right amount of information is available on the site to understand our approach to CR?
If too much or too little, what other information would you like to see more or less of?
5
Did you create your own custom report using resources such as the PDF basket or download centre?
If yes, which of the following functionality did you use?
Did you download any of the financial statements as an Excel sheet?
How would you rate the usefulness of these features?
6
Were you accessing our report as
7
Finally, we would welcome any other comments on our online reporting.