Our CR commitments and progress

Our CR commitments and progress

We are making good progress along our CR journey and we want to update our stakeholders on the progress we are making. As reported in 2008, we made a commitment to further develop our existing set of key CR related Key Performance Indicators (‘KPIs’) and targets to our stakeholders. This year, following consultation with key stakeholders, we have increased the scope of our CR metrics to include an additional People KPI, which we believe is relevant to our business model and will help drive our sustainability performance.

We measure and report internally on our performance against each Key Performance Indicator (KPI) and performance is reviewed by the CR Committee quarterly.

key:Green Pepper
2008-2009 target achieved
key:Yellow Pepper
2008-2009 target remains as work in progress
 
  KPI Target
2008-2009		 Our performance Target
2009-2010		 Comment
Energy efficiency Reduce energy consumption (gas & electricity) of our corporate offices of our ‘Top Ten’ countries by 3% against a baseline of 2007-2008 3% 5%
key:Green Pepper		 3% reduction against 2008-2009 baseline For full details of greenhouse gas emissions for the year 2008-2009, please click here
Vehicle efficiency Achieve a 3% reduction in the annual company vehicle fuel (direct fuel purchased) consumption of the ‘Top Ten’ countries against a baseline of 2007-2008 3% 6%
key:Green Pepper		 3% reduction against 2008-2009 baseline For full details of greenhouse gas emissions for the year 2008-2009, please click here
Waste reporting Achieve 100% compliance in environmental performance reporting of the ‘Top Ten’ countries against a baseline of 2007-2008 100% key:Yellow Pepper 100% compliance against 2008-2009 baseline We continue to work with our waste collection contractors to improve the accuracy of data relating to our waste consumption
Water consumption Reduce water consumption of our corporate offices of our ‘Top Ten’ countries by 3% against a baseline of 2007-2008 3% 6%
key:Green Pepper		 3% reduction against 2008-2009 baseline For full details of our performance for the year 2008-2009, please click here
Occupational health & safety and food safety Reduce our Lost Time Injury Rate (LTIR) and Food Safety Incident Rate (FSIR) across our ‘Top Ten’ countries 2008-09 is our baseline key:Green Pepper Reduced LTIR and FSIR compared to 2008-2009 baseline 2008-2009 performance represents our baseline data against which we will measure our future performance
Health and wellness Achieve a 5% improvement in the total number of operating units providing ‘Balanced Choices’ (or equivalent healthy eating programme) to their customers by October 2009 across our ‘Top Ten’ countries 5% 18%
key:Green Pepper		 5% increase against 2008-2009 baseline or be running ‘Balanced Choices’ (or a similar programme) in at least 75% of eligible businesses We are making good progress with our implementation of healthy eating programmes, to help our customers choose healthy food
Employee engagement Achieve a 63% participation rating in the 2009 ‘Your Voice’ survey 63% 71%
key:Green Pepper		 N/A We will conduct the next ‘Your Voice’ survey globally in 2011
  Achieve a 65% employee engagement rating in the 2009 ‘Your Voice’ survey 65% 69%
key:Green Pepper		 N/A We will conduct the next ‘Your Voice’ survey globally in 2011
Diversity Measure and report the number of women appointed to our Global Leadership Team compared to 2007-2008 Increase against 2007-2008 baseline 3.5%
key:Green Pepper		 Increase against 2008-2009 baseline Our talent management programmes continue to have a positive impact in the workplace
Responsible supply chain Implement the Compass Sustainable Purchasing Guidelines globally by October 2009 100% compliance with Guidelines key:Green Pepper N/A We continue to make good progress in ensuring that our supply partners operate their businesses responsibly
Business ethics Measure and report the total number of concerns reported by employees globally, via ‘Speak Up’ 100% compliance 1,607 reports received
key:Green Pepper		 100% compliance  
New KPIs KPI
People Measure and report the global labour turnover rate for above unit and in-unit employees,
across our ‘Top Ten’ countries
Supply chain Implement the new Compass Supplier Assurance Standard (including Corporate
Responsibility elements) across our ‘Top Ten’ countries by October 2010